Reviews

Great team at Steven Oates, particularly Lisa who dealt with our sale & purchase in such a professional manner and went that extra mile for us, will always be so grateful to her and the team.

Dealing with Steven Oats has been incredibly smooth an easy. Thea was excellent, informative and very helpful, always replying quickly. I will definitely deal through them again in the future.

Very good service from the letting department. Recommended.

An excellent agency with friendly, professional and efficient staff. Many excellent properties. We are particularly pleased with the services provided by Thea and Anthony, who are excellent professionals and helpful people. Highly recommended.

Fantastic service, Thea & Anthony did a great job for us, all very much appreciated…

Very professional viewing, referencing handled smoothly & great response times on calls & email.

I would not hesitate to recommend this business.

From initial viewing to arranging our let we had a great experience with Steven Oates Estate Agents. Thea and Anthony were both very helpful and quick to respond to any questions.

My initial appointment with Steve Hibberd was friendly but professional. He asked lots of questions and treated my house in Bengeo as a home and not a house.
Lisa and Sam arranged viewings, but I decided to do the viewings myself. (After all, I knew the house better than anyone!) The house was sold in a relatively short time.
The communication from Lisa and Sam was very good. As the sale progressed, Lisa’s expertise and professionalism was apparent. She kept me up to date with the progress of other sales in the chain, some of which were somewhat challenging. I would recommend Steven Oates, in particular, thanks to Lisa and Sam.

Steven Oates provided us with a reliable and dedicated sales service, delivering ease of communication, prompt replies to queries and kept up informed at all times. Lisa Purdy was completely committed to our sale. She was friendly, enthusiastic and delightful to deal with. In fact, all the Steven Oates staff proved to be a helpful and professional team!
Would highly recommend!

The whole team at Steven Oates in Hertford was really helpful and gave us good advice even when it took a long time to find a buyer. We didn’t drop the price too much and it paid off. Once we had an offer, Lisa was great making sure things happened even though all the solicitors involved were rubbish!

We had an excellent experience with Lisa at Steven Oates during the purchase of our new home. She was efficient, professional, and always on the ball, keeping us informed at every stage and ensuring everything ran smoothly. We would highly recommend Lisa and the team at Steven Oates.

I just want to say a big thank you to Charlotte at Steven Oates, she’s always there if we need something done, have any questions and is just so personable, always checking in and great at what she does! We have just extended our lease for the next few years, in part thanks to the trust we have in the Hertford team and as a company. Thanks Charlotte and all! Hannah ☺️

I was a first time renter and literally had no idea what to do or what to look for. As you do, I engaged with many agents and it was proving really hard to find somewhere. Steven Oates were in a different league. They found me the perfect place and as a managing agent the service they provided was unreal. No problem was too small for them to deal with and on the odd occasion when something did go wrong they dealt with it instantly. As a first timer there is so much you dont know or understand, but at Steven Oates they walked me through everything and completely took the stress out of the whole process. I cannot be grateful enough to Steven Oates, especially Charlotte and the team and cannot recommend them highly enough and I am hugely grateful for everything they did for me and getting me into my new home

We both sold and bought with Steven Oates this year and the experience was absolutely exceptional from start to finish.

Yasmine Weir was so helpful in accommodating our repeat viewings of the house we were buying, and offered wonderful advice throughout the process. She and Sam were also very helpful in the listing of our house. They offered support on every aspect, from organising the photos incredibly quickly, scheduling viewings immediately, and again gave great advice. It was less than a week between starting the process of marketing our house and having offers made, and this was entirely down to their fantastic organisation and expertise.

We then had several issues with our chain. Throughout every issue Lisa Purdy was immediately available to provide help, and provided a level of communication that is unheard of nowadays. She was also incredibly thoughtful in offering insight and solutions. We do not believe we would have completed without her phenomenal help.

All in all, the team offered a service that went so far above and beyond what we would have expected. We will be returning to Steven Oates any time we sell!

Amazing service and fantastic staff. Made our first home buying journey smooth and stress free!

I recently worked with both Charlotte and Anthony from Steven Oates Estate Agents, and the experience was excellent. They were professional, friendly, and made the viewing process smooth and straightforward. Communication was clear throughout, and they were happy to answer any questions we had. I’d happily recommend them to others looking to view and rent a property!

We purchased our home through Steven Oates there were some stressful moments. However, Lisa Purdy helped us through them with her calm professionalism. I can't thank her enough for the support that we received and I would definitely recommend them to anyone who is house hunting.

Lisa from Steven Oates was so amazing. Supportive, not pushy, caring, not false and helped Austin and I through selling Mums house. Thanks Lisa.

I recently sold my property through Steven Oates in Hertford, and found their service to be efficient and friendly throughout. Lisa, Yasmine, Jack, Sam and others all combined to make a professional team, members of which managed the various viewings in my absence, and gave regular and helpful feedback. They delivered smoothly what could have been a fraught process, and brought it to a happy conclusion.

Really looked after us during the whole process. Thank you very much!

Again, I could add several more starts for the team at Steven Oates. From start to finish, they have been nothing less than available, professional, highly efficient and always friendly. The chain wasn't short and even towards the end of the process, Lisa worked tirelessly behind the scenes, contacting solicitors amidst all others, to ensure the outcome met what became a deadline. I would have no problem recommending this fabulous team, knowing whoever uses them will be in great hands. Huge thanks to the whole team, but especially to Lisa, Jack and Sam for all you've done to facilitate this journey, as painlessly as possible. You've been amazing.

What a fantastic team at Steven Oates. Jack Wall, Lisa Purdy , Steve and the rest of the team were just so helpful with our sale.
I must say that the level of professionalism, knowledge and attention to detail were the things that stood out for me.
They do appear to be the go to agents in Hartford. I would definitely use them again and
I would really have no qualms in recommending this estate agents to anyone.

Absolutely outstanding service—truly the best in the business! We sold our home with them in June, and what could have been a stressful experience was made seamless and worry-free. Their expertise, communication, and calm approach took all the pressure off. Highly recommended!

We have recently completed on a property and Yasmine was fantastic. Great communication, answered our emails so quickly and so supportive throughout the entire process. I would recommend Steven Oates to everyone. Thank you Yasmine and the wider team!

Fantastic service from Yasmine from start to finish... thanks to her efforts to maintain effective communication between myself, the seller and our solicitors, I managed to complete the purchase of my new house within 2 months of making the offer. Would recommend this company 100%.

Excellent estate agent. Jack Wall did a fantastic job from end to end - from valuation, ad creation, viewings and right through to (a challenging) exchange and completion. Their online portal gives you daily Rightmove stats (search results and click-throughs) and keeps track of viewings and feedback. All staff are friendly and helpful and are passionate about their work. Would highly recommend.

Can't recommend anyone else more than Steven oats, that's for both commercial and residential requirements, absolutely fantastic team, a very special thanks to Thea and Andy!

Excellent Service from Steven Oates! We've now completed the letting of two properties through Steven Oates and honestly can't recommend them enough. Thea has looked after us both times and has gone above and beyond to support us throughout the entire process. Her professionalism and dedication made the transitions smooth and stress-free. Me and my family are grateful for the service provided by them and would not hesitate to use Steven Oates again in the future!

Best Estate Agents in Hertford by a march mile!

I've bought and sold numerous times and have just recently sold my flat through them. Yasmine was my contact and I couldn't be happier with how she handled everything. She was proactive and managed my sale so well, leaping in to help where necessary, to ensure that things went along smoothly. She always responded to my calls, never just left me hanging and I'd have absolutely no hesitation in recommending her or Steven Oates to anyone!

What a joy it was to deal with professional and enthusiastic individuals - real people - when going through the stress of selling our property. We cannot thank the Steven Oates team enough for all their work and help in getting the property sold. The whole team, and in particular Steven, Jack and Lisa were brilliant. They were always there to offer help or advice, either immediately or by return, throughout the process. There was always someone at the end of a phone. All with a calm, friendly, supportive and positive approach that really gave us confidence in the whole process. We went on to use the Lettings team to help us secure a rental whilst searching for our next home. Again, a delight to work with, in particular Thea and Sophie, but the team as a whole displayed the same professional and supportive standards. Thank You all. Cheryl and Derek

Had a great service from the team at Steven Oates, couldn’t recommend them enough!

Yasmine dealt with our house sale and she was excellent! Keeping us informed, ensuring the sale went through as quick as possible & being on hand for any questions we had!
Would definately recommend Steven Oates and Yasmine specifcially.

A first class service, in particular Jack has been unbelievably supportive, professional and incredibly hard working, keeping us up to date with the process as it went along, liaising with Solicitors making the whole experience much better than it otherwise would have been. I cannot recommend the agent and the company highly enough.

Jack worked hard to make our sale happen. Put lots of effort into maintaining the chain, We were really happy with the service offered.

Thea and Sophie were fantastic, easy to deal with and really went the extra mile to help get my house rented despite the challenge of it being a short term lease!

I had to rent a flat last January when I returned home from Australia to find my house flooded, Charlotte and the letting team went out of their way to get me in as quickly and painlessly as possible, I’ve just moved out to return home after a year.
Dealing with the team has been a joy, any requests dealt with quickly and seamlessly and nothing was to much trouble.
I would highly recommend them and happily award five stars.

Lisa was brilliant throughout our sale which was not straightforward. She knows her stuff, kept us up to date at every stage, and was always ready with support and advice. We would probably have given up without her! Can’t recommend her highly enough.

Enthusiastic, efficient and effective. Friendly and helpful staff. Would definitely recommend.

Excellent communication and attentive throughout the sale of our unique house. Highly recommend 👍

Steven Oates recently sold my property . I was very impressed with Yasmine who had viewers clambering through my door and a good few offers too !! The process went relatively smoothly and I’d like to thank the team for everything …enabling me to start my new journey after only 4 months start to finish . I can’t recommend Steven Oates highly enough …they exceeded expectations !

Very happy with the service we received from Steven Oates. Great attention to detail from Sam and Lisa. Both were excellent with their communication and made a potentially stressful experience much easier!

I've just bought my house through Steven Oates and have been impressed by the service. A special mention for Lisa who kept my informed throughout and dealt with all queries quickly and efficiently from the first viewings through to completion. I'd be happy to recommend based on my experience.

Extremely positive experience. Everything went very smoothly and Charlotte is very helpful, friendly and efficient. The agency are always available to help everytime I phoned and helped make a very stressful experience go very stress free. They even gave me a bottle of plonk when I collected the key.
They are highly recommended. Thanks very much!

Steven Oates estate agents are an absolute pleasure to work with, one of our most valued clients. Lisa is hard working, super attentive and a sweet heart!

We bought our home through Steven Oates in October. Lisa was particularly helpful and responsive. We also viewed other properties prior to the one we purchased, and every member of the team we met was pleasant and informative. If/when we decide to move in the future, we would definitely trust Lisa and the rest of the team.

We have been impressed by the professionalism of each member of staff we've dealt with, especially Thea.
Every question we had was answered promptly.

My partner and I recently became tenants of a property managed by Steven Oates. The process was from viewing properties to arranging the tenancy was smooth and incredibly quick. Sophie and Thea have both been fantastic.

Very helpful, professional and friendly staff.
Charlotte in particular is exactly who you want as an estate agent.

Both Thea and Sophie have been fantastic, everything was so quick and easy. Really helpful and I would definitely recommend!

We recently sold our house with Steven Oates Sam was always on hand to help along the way everyone was very professional and helpful.

I sold my two bedroom apartment with Stephen Oates and purchased my three bedroom property with them as well.
Jack and Sam, who are sales negotiators with the company were there if I needed any information or any queries that came up during the time it took to purchase and sell.
I found the experience extremely good indeed with a professional company like Stephen Oates you can trust them to get the best result and the best price.
I will be using Stephen Oates again if I decide to move at a later date as they are professional courteous and always there if you need advice.
I just like to say thank you very much for what you’ve done for me and I’m happy now in this lovely home do you offered me.

Lisa and team were great throughout the process, professional with the human touch. Responses were quick and was kept informed at all times. Would certainly recommend them.
Jill Crabtree